One year ago, I noticed an unknown pending transaction on my credit card account and discovered that someone had ordered $1000 of nutritional supplements with my credit card information. My bank immediately cancelled my credit card and reissued a new card. I filed a report with the police department and I began a subscription to a credit monitoring service after ordering free credit reports.
Last night, I received a call from the Fraud Prevention department at my bank because two large transactions at Macys in Long Island, NY had been posted to my Visa credit card that day. I’m happy the bank identified the transactions as fraudulent even though the bank didn’t know that I don’t shop at Macys – and I would more likely shop at the Macys that is within 10 minutes from my home rather than travel to New York. The bank has now cancelled the card that replaced the card that had been misused last year. My bank suspects that my card information was stolen in the Target data breach as I had used the card a number of times at Target during the period of the data breach in 2013.
However, my bank is making the card replacement/dispute process more cumbersome than they did last year when my account was compromised. The fraudulent charges were transferred to and will remain on my new credit card as disputed items until I complete and return the affidavits that I should soon receive in the mail from the bank.
I hadn’t been checking my credit accounts regularly since I began working again. I think it’s time to start watching my accounts more closely.